Program Support Assistant
-Performs and monitors established administrative management requirements for programs which entail well established administrative prerequisites and responsibilities. Management of routine and reoccurring Graduate Medical Education (GME), Allied Health Program (AHP), and other health trainee events. Applies administrative policies and procedures, maintains various systems, coordinates travel and other staff administrative requirements. -The incumbent helps ensure that the respective polices (both local and national) are followed to inform and advise the ACOS/E of program and policy updates and assist to incorporate these into local directives. Incumbent will correspond with external and internal parties to determine time allocations of trainees. Properly recording time allocations and monitoring disbursement of funds to the sponsoring institution. Incumbent will conduct reviews of those accrediting organizations which exercise oversight of health profession trainee programs at Tomah V AMC facilities including Accreditation Council on Graduate Medical Education (ACGME), VA Office of Academic Affiliations (OAA) policies, regulations, directives and guidelines, assisting ACOS/E in completion of OAA required reports, activities audits and allocations. -The incumbent composes correspondence and reports maintaining contact orally and in writing, to maintain collaboration and connection with academic affiliates, V ACO regulatory and/or governmental and non governmental organizations necessary for program management. -The incumbent composes correspondence and reports, prepares memoranda, agendas, schedules, charts, data, contracts and program materials. Maintains contact with incoming and outgoing health profession trainees for the purposes of smooth credentialing and orientation to medical education academic affiliates. Incumbent coordinates support and resources for travel, educational leave and billing. Incumbent will implement, maintain and manage a SharePoint or successor database document management system to facilitate documentation and version tracking and management. -The incumbent represents the facility Designated Educational Officer or ACOS at meetings attended by representatives of various medical and non-medical services. The incumbent provides assistance maintaining affiliation agreements with approved educational programs to ensure to those academic programs remain viable and current. -The incumbent prepares Accrediting Council for Continuing Medical Education (ACCME) materials for accreditation surveys in conjunction with the ACOS/E and the CME/PEC Committee. Analysis of program performance, detailed systematic assessments of how our CME programs meet ACCME accreditation requirements, must verbalize how processes are designed to maintain compliance with VA and ACCME regulations/requirements, and a balanced analysis of how and why specific programs were implemented to optimally address identified professional practice gaps. -The incumbent identifies opportunities for program development, from liaisons with CME staff at facility academic affiliates, the VA Employee Education Services (ESS), and other facilities. Work Schedule:
M-F 8:
00-1630; 0700-1530; 0730-1600 Telework:
Not Available Virtual:
This is not a virtual position. Position Description/PD#:
Program Support Assistant/PD200380 Relocation/Recruitment Incentives:
Not Authorized Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 02/20/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-6 position you must have served 52 weeks at the GS-5. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
Knowledge of computer and database applications to update and maintain program data and program information including SharePoint, version tracking and document control. Prepare correspondence and reports, makes recommendations to improve coordination, planning, administration and management. Knowledge of grammar, spelling, punctuation, and required formats enough to recognize and correct such error in correspondence and reports. Knowledge of the organization and operational functions of the office, enough to answer questions concerning program policies, procedures, and activities, and to maintain appropriate communication flow through the ACOS for Education and Research. Knowledge of and experience in academic institutions. The incumbent maintains up-to-date knowledge of evolving CME requirements from VA, Wisconsin Medical Society, ESS and ACCME and ensures the facility CME programs meet those requirements. Incumbent should possess skill in applying analytical tools and techniques to identify, analyze and recommend solutions to problems in organizational structure, administrative workflow, administrative procedures, automation requirements and communication. Skills in organization and office operations enough to effectively manage diverse materials. Skilled in time management and establishing work priorities, enough to meet all deadlines in a timely manner. Knowledge of procedures for making travel and conference arrangements. . OR, Education:
Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have 4 years above Highschool. OR, Combination:
Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond Bachelor's Degree. You will be rated on the following Competencies for this position:
Analytical ReasoningOral CommunicationPlanning and EvaluatingSelf-ManagementWritten Communication Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
Work is sedentary. Typically, the employee sits comfortably to do the work. There may be times where some walking, standing, bending, carrying of light items such as papers, books etc. is required. No special physical demands are required to perform the work. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Estimated Salary: $20 to $28 per hour based on qualifications.
M-F 8:
00-1630; 0700-1530; 0730-1600 Telework:
Not Available Virtual:
This is not a virtual position. Position Description/PD#:
Program Support Assistant/PD200380 Relocation/Recruitment Incentives:
Not Authorized Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 02/20/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-6 position you must have served 52 weeks at the GS-5. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
Knowledge of computer and database applications to update and maintain program data and program information including SharePoint, version tracking and document control. Prepare correspondence and reports, makes recommendations to improve coordination, planning, administration and management. Knowledge of grammar, spelling, punctuation, and required formats enough to recognize and correct such error in correspondence and reports. Knowledge of the organization and operational functions of the office, enough to answer questions concerning program policies, procedures, and activities, and to maintain appropriate communication flow through the ACOS for Education and Research. Knowledge of and experience in academic institutions. The incumbent maintains up-to-date knowledge of evolving CME requirements from VA, Wisconsin Medical Society, ESS and ACCME and ensures the facility CME programs meet those requirements. Incumbent should possess skill in applying analytical tools and techniques to identify, analyze and recommend solutions to problems in organizational structure, administrative workflow, administrative procedures, automation requirements and communication. Skills in organization and office operations enough to effectively manage diverse materials. Skilled in time management and establishing work priorities, enough to meet all deadlines in a timely manner. Knowledge of procedures for making travel and conference arrangements. . OR, Education:
Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have 4 years above Highschool. OR, Combination:
Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond Bachelor's Degree. You will be rated on the following Competencies for this position:
Analytical ReasoningOral CommunicationPlanning and EvaluatingSelf-ManagementWritten Communication Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
Work is sedentary. Typically, the employee sits comfortably to do the work. There may be times where some walking, standing, bending, carrying of light items such as papers, books etc. is required. No special physical demands are required to perform the work. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
- Department:
0303 Miscellaneous Clerk And Assistant - Salary Range:
$38,921 to $50,598 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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